Terms

Quotes

Quotes are based on the information you provide and are valid for the period stated on the quote. Charges outside our control — such as carrier surcharges, government charges, storage, detention and waiting time — may be passed on at cost.

Bookings through the portal

A booking is a request until we confirm a delivery slot. Please give accurate container, ETA, address and site details; extra charges from incorrect or missing information may apply.

Carriers and partners

We arrange carriage with third-party carriers and transport partners whose standard terms also apply to the movement of your goods.

Insurance

Unless you ask us to arrange cargo insurance, goods are carried at the owner's risk under the carriers' limits of liability. We recommend appropriate marine or transit insurance.

Payment

Invoices are payable within the terms shown on the invoice.

These terms are a summary. Our full trading terms are available on request.